Hyperion Financial Management (HFM) Error "Failed to unlock the Journal ID from the cluster controller" when Loading Journals
(Doc ID 1936492.1)
Last updated on NOVEMBER 22, 2019
Applies to:Hyperion Financial Management - Version 18.104.22.168.000 and later
Information in this document applies to any platform.
In Hyperion Financial Managment (HFM) application loading Journals stops when journal data is loaded using Journal Tasks > Process Journals or HFM Object API. In HsvEventLog.log the following error is recorded:
Failed to unlock the Journal ID from the cluster controller!
System Message Summary
Journal ID: XXXXX
File Error List
File: CHsvJournals.cpp Version: 22.214.171.124.601.4019 Line: 3342 Error: (0)(0x0)(No error)
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