Smart View Ribbon is not Visible When Excel File is Opened from Windows Explorer Preview Pane (Doc ID 1940287.1)

Last updated on DECEMBER 13, 2016

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.2.3.501 [Release 11.1]
Hyperion BI+ - Version 11.1.2.3.500 to 11.1.2.3.500 [Release 11.1]
Information in this document applies to any platform.

Symptoms

SmartView Add-in is not enabled when an Excel file is opened from Windows Explorer Preview Pane. In Excel > File > Option > Add-in screen, Smart View addin is shown as "hyperion@(Error)".

Cause

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