HFM Error "A Connection to the server has failed. (Status=503)" When Executing Tasks Taking More Than 5 Minutes to Complete

(Doc ID 1942997.1)

Last updated on JANUARY 02, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

Any Hyperion Financial Management (HFM) process over the web that takes longer than 5 minutes to complete (loading large files, clearing large amounts of data) fails and the following error message is displayed:

A Connection to the server has failed. (Status=503)

Mod_wl_ohs.conf file has been modified according to instructions in <Document 1516598.1>, but the timeout still occurs.

Cause

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