Account Reconciliation Manger (ARM): Page Is Not Displaying, Is Blank (Doc ID 1944560.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

Account Reconciliation Manager (ARM) page displays as blank after logging in.

Error log shows:

JBO-27122: SQL error during statement preparation. Statement: SELECT AttributeEO.ATTRIBUTE_ID, AttributeEO.ATTRIBUTE_NAME, AttributeEO.ATTRIBUTE_TYPE, AttributeEO.CREATED_BY, AttributeEO.CREATION_DATE, AttributeEO.CURRENCY_SYMBOL, AttributeEO.DECIMAL_PLACES, AttributeEO.DELETED, AttributeEO.ORDER_SEQ, AttributeEO.SCALE, AttributeEO.THOUSANDS_SEPARATOR_FLAG, AttributeEO.USED_FOR, AttributeEO.NEGATIVE_NUMBER_FORMAT, AttributeEO.INCLUDE_ATTACHMENTS, AttributeEO.OBJECT_VERSION_NUMBER, AttributeEO.TEXT_LINES FROM ARM_ATTRIBUTES AttributeEO WHERE ( ( (AttributeEO.USED_FOR = 'USER' ) ) ) ORDER BY AttributeEO.ORDER_SEQ, AttributeEO.ATTRIBUTE_NAME
at oracle.jbo.server.BaseSQLBuilderImpl.processException(BaseSQLBuilderImpl.java:3735)

Changes

A patch has been applied.

Cause

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