Change Default Agent (IBot) Delivery Options, Sytem Email and System Profile after enabled MSAD (Doc ID 1951916.1)

Last updated on JANUARY 22, 2015

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.140715 and later
Information in this document applies to any platform.

Symptoms

After integrating OBIEE 11.1.1.7 with Microsoft Active Directory, a new entry for System Email and System Profile was generated in the Delievery Options tab of the users My Account section as expected. For the users who previously had a delivery profile and email account set up before AD integration, the default selection( radio button selection) remains at the old email and delivery profile. Now the Agents (iBots) are not being delivered to the users who have old email and delievery profile selected with an error "No devices specified for the user". The iBots are being delivered only to users when the selection has been changed to System Email and System Profile.

You are also not able to delete the old email and delivery profile from the user Delivery Options tab as nothing happens after clicking the delete button.

Is there a way to make the system email and sytem profile the default selections for all users at once?


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms