Last updated on JULY 17, 2017
Applies to:
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140527 and laterInformation in this document applies to any platform.
Symptoms
In OBIEE 11.1.1.7.140527
When inserting an image in the header of a dashboard the dashboard cannot be exported.
To reproduce the issue:
- - Edit the dashboard
- - Add a column to the dashboard to simulate content
- - Edit the header under “Tools” > “Print Options…” > mark “Include Header” and edit it. Insert an image like “@{fmap:meters/alert/lg/01_green_alert.gif}”
- - Save the dashboard.
- - Print to PDF or Export to Excel ( using the Print and export functions on Options menu at the top right hand side of the dashboard)
This results in an error but Print to HTML works fine.
- Following error is displayed with Print to PDF:
Sax parser returned an exception. Message: Expected whitespace, Entity publicId: , Entity systemId: , Line number: 13, Column number: 263
Error Details
Error Codes: UH6MBRBC
Location: saw.subsystem.portal, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
- Following error is displayed with Export to Excel:
A fatal error occurred while processing the request. The server responded with: org.xml.sax.SAXParseException: : XML-20126: (Fatal Error) ' Error Details
Error Codes: AGEGTYVF
Location: saw.rpc.mis.read, saw.subsystems.portal.generatedashboardexcel, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
- Print to HTML works
Cause
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