OBIEE 11g - Dashboard With Image In Header Errors on Print To PDF or Export To Excel with "Error Codes: UH6MBRBC" or "Error Codes: AGEGTYVF" (Doc ID 1964388.1)

Last updated on JULY 17, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140527 and later
Information in this document applies to any platform.

Symptoms

In OBIEE 11.1.1.7.140527

When inserting an image in the header of a dashboard the dashboard cannot be exported.

To reproduce the issue:

This results in an error but Print to HTML works fine.


Sax parser returned an exception. Message: Expected whitespace, Entity publicId: , Entity systemId: , Line number: 13, Column number: 263
  Error Details
Error Codes: UH6MBRBC
Location: saw.subsystem.portal, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

A fatal error occurred while processing the request. The server responded with: org.xml.sax.SAXParseException: : XML-20126: (Fatal Error) '  Error Details
Error Codes: AGEGTYVF
Location: saw.rpc.mis.read, saw.subsystems.portal.generatedashboardexcel, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

 

Cause

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