Calculation Manager Error "Unable to retrieve custom defined function and/or macros form the Essbase server" When Validating Rules (Doc ID 1966067.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.500 and later
Information in this document applies to any platform.

Symptoms

When Validating business rules in Calculation Manager, the following error message is displayed:

A validation error was received from the Planning server 'http://planning:8300/HyperionPlanning/servlet/HspAppManagerServlet?appname=AppName'.
Error:Unable to retrieve custom defined functions and/or macros from the Essbase server. Verify that Hyperion Essbase is running and the application exists.

Essbase app.log contains the following errors:

Local/ESSBASE0///1141823808/Info(1051001)
Received client request: List Custom Definitions (from user [admin@Native Directory])
Local/ESSBASE0///1141823808/Error(1202506)
You do not have sufficient access

Cause

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