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How To Enable JavaHost Logging or XDO Tracing To Debug And Capture Export (PDF/Excel ) and Graph/Chart Requests (Doc ID 1966917.1)

Last updated on JANUARY 30, 2022

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 to 12.2.1.4.0 [Release 11g to 12g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 to 12.2.1.4.0 [Release 11g to 12g]
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.

Purpose

From time to time, you may need to generate additional trace logs when troubleshooting exports to Excel or PDF download requests in Oracle Business Intelligence (OBI/OBIEE) or Oracle Analytics Server (OAS)

This document describes how to enable those logging requests in the JavaHost.

 

These scenarios could include the debugging of:

  • Printing a Dashboard to PDF.
  • Exporting an Analysis to PDF/Excel.
  • Agent delivery of a Dashboard to PDF |Excel.
  • Agent delivery of an Analysis to PDF | Excel.
    Note: This does not apply to exporting data to CSV from an Answers analysis.


  • Graph or charts

You may need to use this method to check:

  • That the javahost is generating a file.
  • The file size.
  • The input data.
  • A request from Support or Development to provide information.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 
Method 1: XDO Tracing:
 


Method 2: Advanced Logging:
References

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