OBIEE 11g Nothing Happens When Exporting A Report With A Graph View To Excel 2007+ (Doc ID 1968682.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 to 11.1.1.7.160119 [Release 11g]
Information in this document applies to any platform.

Symptoms

+ Reports containing a Graph View (Chart View) cannot be exported to Excel 2007+.
Nothing happens when running the report by selecting "Open" from the Catalog tab or Home tab and clicking on Export (link) > Excel > 2007+
In the HTTP-Headers or in access.log it is noticed that no GET statement is generated to the "asyncdownload.js" during the export.

+ If selecting Export > Excel > 2003, then the Graph is exported successfully

+ Also Export to other formats work

+ Issue is reproducable with IE, FF, Chrome browser

+ Issue does not reproduce if the report is opened in "Edit" mode and select Export > Excel 2007+ from the menu

+ Issue does not reproduce if the report is on a Dashboard

+ Following steps from note 1568930.1 does not fix the issue

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms