After Applying the 500 or 506 Patch, Some Actions Either Hang or Throw Parse Errors in Workspace
Last updated on MARCH 08, 2017
Applies to:Hyperion BI+ - Version 188.8.131.52.500 and later
Information in this document applies to any platform.
Applied patch 506 to the 184.108.40.206.500 environment. Web application server is WebSphere.
After the patch was applied, the raframework.ear file was updated in WebSphere Administration console.
Then services were restarted and the following error was noted in the following pages.
Navigate-->Administer-->Workspace Settings-->Server Settings
Navigate-->Administer-->Workspace Settings-->Manage Preferences
Status: 200 - OK
Parse: -1072896680 - XML document must have a top level element.
For some users, the above error was not thrown but the page would just hang.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms