After Applying the 500 or 506 Patch for Interactive Reporting Some Actions are Hanging or Throw Parse Errors in Workspace
(Doc ID 1981256.1)
Last updated on MARCH 11, 2019
Applies to:Hyperion BI+ - Version 184.108.40.206.500 and later
Information in this document applies to any platform.
Applied patch 506 to the 220.127.116.11.500 environment. Web application server is WebSphere.
After the patch was applied, the raframework.ear file was updated in WebSphere Administration console.
Then services were restarted and the following error was noted in the following pages.
Navigate-->Administer-->Workspace Settings-->Server Settings
Navigate-->Administer-->Workspace Settings-->Manage Preferences
Status: 200 - OK
Parse: -1072896680 - XML document must have a top level element.
For some users, the above error was not thrown but the page would just hang.
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