Interactive Reporting (IR) Service Does Not Start. Error "Failed to read IOR" (Doc ID 1983226.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Hyperion BI+ - Version 11.1.1.4.000 to 11.1.2.3.000 [Release 11.1]
IBM AIX on POWER Systems (64-bit)

Symptoms

The Interactive Reporting (IR) and Job services do not start. In CMC console, the IR and Job service are in startup in progress status. The agent log in $HYPERION_HOME/logs/BIPlus/ is showing the following error:

java.lang.Exception: 0_default_irbi_27dc176b3e0cc6ed5c611d9b1390eb96d2279e7 :Failed to read IOR

Cause

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