EPMA Error "HTTP Transport error: java.xml.soap.SOAPException:java.xml.soap.SOAPexception: message send failed: Read timed out" (Doc ID 1984189.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Hyperion Planning - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

When accessing Enterprise Performance Management Architect the following error message is displayed:

Nested exception is: HTTP Transport error: java.xml.soap.SOAPException:java.xml.soap.SOAPexception: message send failed: Read timed out
Code:Java.RMI.RemoteException
Description: An error occurred processing the result form the server
Acotr: None

In NetJNIBride.log the following error is logged:

[EPMADIM] [ERROR] [] [oracle.EPMADIM.JNI] [tid: 18] [ecid: 0000Kg3SbooDSckqwwbe6G1KjKld000000,0:800:4] Unknown sever exception: Java heap space[[
java.lang.OutOfMemoryError: Java heap space
at oracle.jdbc.driver.T4CStatement.allocateTmpByteArray(T4CStatement.java:254)
at oracle.jdbc.driver.T4CTTIdcb.receiveCommon(T4CTTIdcb.java:286)
at oracle.jdbc.driver.T4CTTIdcb.receive(T4CTTIdcb.java:150)
at oracle.jdbc.driver.T4C8Oall.readDCB(T4C8Oall.java:895)

Cause

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