Lifecycle Management (LCM) Export of Hyperion Financial Management (HFM) Application Failed with Error: "EPMLCM-13000: Service currently not available." (Doc ID 1989448.1)

Last updated on DECEMBER 08, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.3.000 to 11.1.2.3.702 [Release 11.1]
Information in this document applies to any platform.

Symptoms

LCM migration failed with the following error:

EPMLCM-13000: Service currently not available.
/Application Base Level Data/Data

In addition, the following logs contain the following messages:

[2015-02-25T04:44:31.699-05:00] [FoundationServices0] [ERROR] [EPMLCM-30034] [oracle.EPMLCM] [tid: 54] [userId: ] [ecid: xyz_5,0:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1:1] [APP: SHAREDSERVICES#11.1.2.0] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.lcm.common.LCMLogger] [SRC_METHOD: logMessages:939] Failed in communicating to Hyperion Financial Management remote service at URL "http://SERVER:19000/hfmlcmservice/LCMWS.asmx" during "export" operation for application name "APPNAME" and cluster name "CLUSTER". Nested exception is [[
org.apache.axis2.AxisFault: javax.xml.stream.XMLStreamException: Premature end of file encountered
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.builder.SOAPBuilder.processDocument(SOAPBuilder.java:77)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:197)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.hyperion.lcm.ws.client.LCMWSLCMWSSoapStub.export(LCMWSLCMWSSoapStub.java:829)
at com.hyperion.lcm.product.manager.WebServiceProductManager.exportArtifacts(Web

<?xml version="1.0" ?>
<EStr>
   <Ref>{495ADEF9-94B1-4BA5-861A-D9E4E423336A}</Ref>
   <User>SYSTEM</User>
   <DBUpdate>141425624</DBUpdate>
   <ESec>
       <Num HEX=0x8004654C>-2147195572</Num>
       <Description Src=HFM>An error occurred exporting App Data artifact.</Description>
       <Type>1</Type>
       <DTime>2/25/2015 5:53:32 AM</DTime>
       <Svr>SERVER</Svr>
       <File></File>
       <Line>0</Line>
       <Ver>11.1.2.3.501.4628</Ver>
       <DStr> Access to the path '//SERVER/PROD-HypAPPData$/bkup_HFM-APPNAME_2015-02-25/HFM-APPNAME/resource/Application Base Level Data' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj)
at System.IO.Directory.CreateDirectory(String path)
at HFMwsConnection.HFMConnection.GetDataArtifact(String sID, ArtifactPath artifactPath, IArtifact artifact, Option[] options)</DStr>
       <ExErr></ExErr>
   </ESec>
</EStr>

 

Cause

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