Lifecycle Management (LCM) Export of Hyperion Financial Management (HFM) Application Failed with Error: "EPMLCM-13000: Service currently not available"
(Doc ID 1989448.1)
Last updated on JULY 07, 2021
Applies to:Hyperion Financial Management - Version 18.104.22.168.000 to 22.214.171.124.702 [Release 11.1]
Information in this document applies to any platform.
LCM migration failed with the following error:
EPMLCM-13000: Service currently not available.
/Application Base Level Data/Data
In addition, the following logs contain the following messages:
- SharedServices_LCM.log error:
[FoundationServices0] [ERROR] [EPMLCM-30034] [oracle.EPMLCM] [tid: 54] [userId: ] [ecid: <ecid>] [APP: SHAREDSERVICES#126.96.36.199] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.lcm.common.LCMLogger] [SRC_METHOD: logMessages:939] Failed in communicating to Hyperion Financial Management remote service at URL "http://SERVERNAME:19000/hfmlcmservice/LCMWS.asmx" during "export" operation for application name "APPNAME" and cluster name "CLUSTER". Nested exception is [[org.apache.axis2.AxisFault: javax.xml.stream.XMLStreamException: Premature end of file encountered...
- HSVEventlog.log errors:
<Description Src=HFM>An error occurred exporting App Data artifact.</Description>
<DStr> Access to the path '//SERVER/PROD-HypAPPData$/bkup_HFM-APPNAME_2015-02-25/HFM-APPNAME/resource/Application Base Level Data' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
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