Hyperion Strategic Finance (HSF) Error "13613: Could Not Unlock Batch Document"

(Doc ID 1990854.1)

Last updated on JULY 21, 2017

Applies to:

Hyperion Strategic Finance - Version 11.1.2.1.104 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Strategic Finance (HSF) it is not possible to check out a batch because it has a lock on it. In the HSF Server Administrator, batches tab shows the batch as being locked.

When using option Edit > Break Lock in the HSF Adminstrator, the lock does not break. The following error message is displayed:

Error 13613: Could not unlock batch document.

Cause

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