OBIA 7964 Informatica Production Went Down with [DOM_10094] (Doc ID 1994770.1)

Last updated on JUNE 26, 2017

Applies to:

Business Intelligence Applications Consumer - Version 7.9.6.4 and later
Information in this document applies to any platform.

Symptoms

Informatica Production goes down with the following errors:

2015-03-09 02:13:49,330 FATAL [Domain Monitor] [DOM_10094] Cannot update the data for the master gateway node [node01_tnlp011883] within the refresh interval time [96000]. The node will not continue as a master gateway node. Verify that the connection to the domain configuration repository database is valid.

2015-03-09 04:08:55,970 ERROR [Monitor Guaranteed Message Logger Thread] [CCM_10322] While logging messages to the Log Service, the following error occurred: [[DOM_10022] The master gateway node for the domain is not available. Electing another master gateway. Wait for the election of the master gateway node to complete. If the problem persists, verify that the master gateway node is running.]. Fix the errors written to the node.log file.
com.informatica.isp.domainservice.exceptions.ISPMasterNotAvailableException: [DOM_10022] The master gateway node for the domain is not available. Electing another master gateway. Wait for the election of the master gateway node to complete. If the problem persists, verify that the master gateway node is running.

 

Cause

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