OBIEE 11g - Error: 'The description for Event ID 21 from source Oracle BI Utility cannot be found' in the Windows Application Log when Exiting Job Manager
(Doc ID 1996024.1)
Last updated on MARCH 19, 2019
Applies to:Business Intelligence Suite Enterprise Edition - Version 188.8.131.52.1 to 184.108.40.206.150120 [Release 11g]
Business Intelligence Server Enterprise Edition - Version 220.127.116.11.1 to 18.104.22.168.150120 [Release 11g]
- This happens only on Windows Platforms
- On exit of OBIEE 11g's Job Manager, the following error is showing in the Windows Application Logs:
Event Level: Error
Event Source: Oracle BI Utility
Task Category: None
Event ID: 21
The description for Event ID 21 from source Oracle BI Utility cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The above assertion failed at file server\Utility\Generic\Portable\Src\SUPThreadLocalStorage.cpp, line 449
the message resource is present but the message is not found in the string/message table
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