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EAL - Cannot Connect to HFM Application Error in the eal.log: "An unknown error has occurred in the HsxAuthentication object" (Doc ID 1997467.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Essbase Analytics Link for HFM - Version 11.1.2.2.400 and later
Information in this document applies to any platform.

Symptoms

Getting an error when trying to connect to the HFM application via the EAL Bridge.  After opening the EAL bridge, the HFM Server is green but the HFM Application is red.

You may see the following error message in the eal.log: "An unknown error has occurred in the HsxAuthentication object".



Cause

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