Installing or Reinstalling EPM Products after the .500 patch on 11.1.2.2 or 11.1.2.3 is not supported (Doc ID 1997473.1)

Last updated on MAY 11, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.3.500 and later
Hyperion Financial Close Management - Version 11.1.2.3.500 and later
Hyperion Financial Data Quality Management - Version 11.1.2.2.500 and later
Hyperion Financial Management - Version 11.1.2.3.500 and later
Hyperion Essbase - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

The .500 patch of 11.1.2.2 and 11.1.2.3 is a single patch that includes all EPM products in one upgrade.  Once the patch is installed you can not install new products and get them updated to .500 

Cause

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