Unable To Connect To Essbase Server With SSL Enabled LDAP Users (Doc ID 1997551.1)

Last updated on AUGUST 08, 2017

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.3.505 and later
Information in this document applies to any platform.

Symptoms

SSL enabled LDAP users unable to connect to Essbase

Below error messages were recorded in the Shared Services Security Client log:

[2015-03-19T15:56:13.387+00:00] [EPMCSS] [WARNING] [EPMCSS-10022] [oracle.EPMCSS.CSS] [tid: 1339] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.common.configuration.MSADConfiguration] [SRC_METHOD: getSelectedDCUrl] Failed to establish connection to DC URL ldap://test01global.servername.com:636. Error executing query. simple bind failed: test01global.servername.com:636. Verify user directory configuration.


[2015-03-19T15:56:13.387+00:00] [EPMCSS] [ERROR] [EPMCSS-09121] [oracle.EPMCSS.CSS] [tid: 1339] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.common.configuration.MSADConfiguration] [SRC_METHOD: getSelectedDCUrl] Failed to retrieve Active Directory connection using DNS dns://TEST01GLOBAL.SERVERNAME.COM/dc._msdcs.test01global.servername.com. Available domain control list is empty. Verify MSAD user directory configuration.


[2015-03-19T15:56:13.389+00:00] [EPMCSS] [ERROR] [EPMCSS-00107] [oracle.EPMCSS.CSS] [tid: 1339] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.CSSManager] [SRC_METHOD: pingConfiguredProviders] Failed to refresh group cache. Some of configured user directories not initialized [APPDEVGLOBAL, TEST01GLOBAL]. Verify user directory configuration.


[2015-03-19T15:56:13.389+00:00] [EPMCSS] [WARNING] [EPMCSS-10029] [oracle.EPMCSS.CSS] [tid: 1339] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: run] Exception while building asynchronous group cache for user directory. EPMCSS-00107: Failed to refresh group cache. Some of configured user directories not initialized [APPDEVGLOBAL, TEST01GLOBAL]. Verify user directory configuration.. Verify Shared Services security user directory configuration..



Cause

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