OBIEE 11g: Getting "Logon Error!" in SmartView When Using Self Signed Certificates for HTTPS / SSL Connections

(Doc ID 2001354.1)

Last updated on MARCH 01, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


The following error occurs when trying to connect to SmartView using a HTTPS connection with self signed certificates from an OHS server:

Logon Error!

You create a new Private Connection SSL in SmartView:



When you click on Finish you get the following message:



If you click on "View Certificate" button, the following box appears showing that is a not trusted certificate:



You click on "Yes", the following message appears:



You click on "Yes" again, you are asked to provide the user name and password to connect:



You click on "Connect" button and the following error appears:



 Implemented HTTPs / SSL


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