OBIEE Error When Exporting to Excel:"There Was An Error Processing Your Download. Please Check With Your Administrator When Downloading to Excel 2007+"

(Doc ID 2007111.1)

Last updated on JULY 18, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.150120 and later
Information in this document applies to any platform.

Symptoms

When attempting to Export to Excel, the following error occurs:

015-01-29T15:20:06.000+10:30] [OBIPS] [ERROR:16] [] [saw.rpc.mis.read] [ecid: ddb04a46b4f39b30:7305a09b:14b34001c82:-8000-00000000000003ec,0:1:1] [tid: 3277306176] RPCServer returned a error: Error while executing ExcelRpcCall.processMessage
java.lang.NullPointerException
at oracle.xdo.flowgenerator.spreadsheet.SpreadsheetGenerator.checkInBody(SpreadsheetGenerator.java:224).......


[2015-01-29T15:20:06.000+10:30] [OBIPS] [ERROR:31] [] [saw.rpc.mis.read] [ecid: ddb04a46b4f39b30:7305a09b:14b34001c82:-8000-00000000000003ec,0:1:1] [tid: 3277306176] A fatal error occurred while processing the request. The server responded with: Error while executing ExcelRpcCall.processMessage
java.lang.NullPointerException
at oracle.xdo.flowgenerator.spreadsheet.SpreadsheetGenerator.checkInBody(SpreadsheetGenerator.java:224)........

Cause

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