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OBIA 11g System error code 14001: The Application Has Failed to Start Because its Side-By-Side Configuration is Incorrect While Creating ODBC DSN For BI EE Client (Doc ID 2007649.1)

Last updated on MAY 09, 2021

Applies to:

Business Intelligence Applications Consumer - Version 11.1.1.9.1 and later
Information in this document applies to any platform.

Symptoms

Using the following document for an Oracle BI Applications 11.1.1.9.1 installation:

Business Intelligence Applications Installation Guide

Installing and Configuring Oracle BI Applications

During the "Applying the BI EE Client Installer Patch" step, you installed the 64 bit client software from "Oracle BI EE Client installer patch 19190111 (included in the Oracle Business Intelligence Applications 11.1.1.9.1 media pack)" as instructed in the document.

You also followed this document for the details about the installation:

Fusion Middleware Installation Guide for Oracle Business Intelligence
5 Post Installation Tasks

The installation was ok.

Then you used another document for the ODBC settings as described here:-
In the ODBC Data Source Administrator dialog window, configure a system DSN for the Administration Tool to connect to your Oracle Business Intelligence system. For the instructions on configuring a separate ODBC DSN, see "Configuring an ODBC DSN for the Oracle BI Server on Windows" in Oracle Fusion Middleware Integrator's Guide for Oracle Business Intelligence Enterprise Edition.

Fusion Middleware Integrator's Guide for Oracle Business Intelligence Enterprise Edition
8.4 Configuring an ODBC DSN for the Oracle BI Server on Windows


Then you tried to configure an ODBC DSN for the Oracle BI Server on Windows,

  1. Opened the Windows Control Panel by selecting Start > Settings > Control Panel, double-clicked Administrative Tools, and then double-clicked Data Sources (ODBC).
  2. In the ODBC Data Source Administrator dialog, clicked the System DSN tab, and then click Add.
  3. In the Create New Data Source dialog, selected the driver Oracle BI Server 1, then clicked Finish and the following error was displayed:-
"The Setup routines for the Oracle in instantclient_11_2 ODBC driver could not be loaded due to system error code 14001: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

 

Cause

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Symptoms
Cause
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