OBIEE 11g - Multiple Gauge Views in the Dashboard Page are not Displayed After Restarting

(Doc ID 2007719.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140715 to 11.1.1.7.140715 [Release 11g]
Information in this document applies to any platform.

Symptoms

You have the multiple gauge views in the Dashboard Page.

 

 

 

 

after restarting OBIEE component, you login to OBIEE, and open the Dashboard Page that includes the multiple gauge views. The gauge views in the Dashboard Page are not displayed.
 - This issue occurs randomly after restarting OBIEE component.
 - Only gauge views are not displayed, other graphs can be displayed correctly.
 - this issue cannot be resolved until you restart Oracle BI Java Host Component

 

 

 

 

This issue may also occur under the following conditions;
 - after restarting Oracle BI Java Host Component,  it is the first time that Oracle ADF(Graph engine) generated the gauge.
   and
 - generating processes of multiple gauges that are in a parallel concurrent execution, and the concurrent access occurs in the ADF internal resources.

 

Cause

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