Planning Get Following Error: Failed To Login To Planning Using SSO Token.not Implemented (Doc ID 2010533.1)

Last updated on JANUARY 20, 2017

Applies to:

Hyperion Planning - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When trying to open Planning or delete Planning application via EPMA , getting the following error "Failed to Login to Planning using SSO token not implemented".
Planning was working fine until recycled the EPM system recently, after that could not get into Planning.

Can get into other EPM apps without any problem.

When try to open Planning Administration in Workspace the page is blank and we could see this error in the PlanningSysout.log

<May 14, 2015 10:34:46 AM EDT> <Error> <HTTP> <BEA-101020> <[ServletContext@810194894[app:PLANNING module:HyperionPlanning path:/HyperionPlanning spec-version:2.5 version:11.1.2.0]] Servlet failed with Exception
java.lang.IllegalStateException: User provisioning requires CSS as the security provider.
at com.hyperion.planning.appdeploy.HspManageAppSession.<init>(HspManageAppSession.java:174)
at com.hyperion.planning.appdeploy.HspManageAppSession.<init>(HspManageAppSession.java:143)
at jsp_servlet.__adfappwizard._jspService(__adfappwizard.java:876)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
Truncated. see log file for complete stacktrace
>

<May 14, 2015 10:34:46 AM EDT> <Notice> <Diagnostics> <BEA-320068> <Watch 'UncheckedException' with severity 'Notice' on server 'Planning1' has triggered at May 14, 2015 10:34:46 AM EDT. Notification details:
WatchRuleType: Log
WatchRule: (SEVERITY = 'Error') AND ((MSGID = 'WL-101020') OR (MSGID = 'WL-101017') OR (MSGID = 'WL-000802') OR (MSGID = 'BEA-101020') OR (MSGID = 'BEA-101017') OR (MSGID = 'BEA-000802'))
WatchData: DATE = May 14, 2015 10:34:46 AM EDT SERVER = Planning1 MESSAGE = [ServletContext@810194894[app:PLANNING module:HyperionPlanning path:/HyperionPlanning spec-version:2.5 version:11.1.2.0]] Servlet failed with Exception
java.lang.IllegalStateException: User provisioning requires CSS as the security provider.
at com.hyperion.planning.appdeploy.HspManageAppSession.<init>(HspManageAppSession.java:174)
at com.hyperion.planning.appdeploy.HspManageAppSession.<init>(HspManageAppSession.java:143)
at jsp_servlet.__adfappwizard._jspService(__adfappwizard.java:876)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.ServletStubImpl.onAddToMapException(ServletStubImpl.java:417)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:327)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at HspValidationFilter.doFilter(HspValidationFilter.java:10)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.exe

Changes

Recycled the EPM system services recently, post that could not get into Planning.

Cause

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