DRM API Security Token Error DRM 11.1.2.4 Error: "SOAPFaultException: FailedAuthentication : The security token cannot be authenticated"

(Doc ID 2011423.1)

Last updated on MARCH 05, 2018

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.301 and later
Information in this document applies to any platform.

Symptoms

When attempting to call the DRM web service this error is seen:

<Error: FailedAuthentication : The security token cannot be authenticated.
javax.xml.ws.soap.SOAPFaultException: FailedAuthentication : The security token cannot be authenticated

Cause

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