FDMEE LCM Migration Failing Error: "Service unavailable' " (Doc ID 2014660.1)

Last updated on OCTOBER 04, 2016

Applies to:

Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.3.520 and later
Information in this document applies to any platform.

Symptoms

User Receive "Service unavailable' error when attempting to migrate FDMEE Planning application metadata via LCM.


[2015-05-21T14:08:12.625-05:00] [FoundationServices1] [TRACE] [EPMLCM-54037] [oracle.EPMLCM] [tid: 156] [userId: ] [ecid: 00iTJ48khon13j15nvK6yZ0001Sg000MOa,0:1:4:3:1:3:3:3:3:4:3:3:4:4:4:4:3:3:4:4:3:3:3:4:3:4:3:3:4:3:3:4:4:3:3:3:3:3:3:3:4:3:3:3:3:4:4:4:4:3:4:4:4:3:3:3:3:3:3:1:1:1] [APP: SHAREDSERVICES#11.1.2.0] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.lcm.handler.util.status.TaskStatus] [SRC_METHOD: getMessageContext:69] A task type error has occurred when performing the operation for task 0 defined in the migration definition file.
[2015-05-21T14:08:12.625-05:00] [FoundationServices1] [NOTIFICATION] [EPMLCM-13000] [oracle.EPMLCM] [tid: 156] [userId: ] [ecid: 00iTJ48khon13j15nvK6yZ0001Sg000MOa,0:1:4:3:1:3:3:3:3:4:3:3:4:4:4:4:3:3:4:4:3:3:3:4:3:4:3:3:4:3:3:4:4:3:3:3:3:3:3:3:4:3:3:3:3:4:4:4:4:3:4:4:4:3:3:3:3:3:3:1:1:1] [APP: SHAREDSERVICES#11.1.2.0] [URI: /workspace/logon] Service currently not available.
[2015-05-21T14:08:12.625-05:00] [FoundationServices1] [ERROR] [EPMLCM-37066] [oracle.EPMLCM] [tid: 156] [userId: ] [ecid: 00iTJ48khon13j15nvK6yZ0001Sg000MOa,0:1:4:3:1:3:3:3:3:4:3:3:4:4:4:4:3:3:4:4:3:3:3:4:3:4:3:3:4:3:3:4:4:3:3:3:3:3:3:3:4:3:3:3:3:4:4:4:4:3:4:4:4:3:3:3:3:3:3:1:1:1] [APP: SHAREDSERVICES#11.1.2.0] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.lcm.common.LCMLogger] [SRC_METHOD: logMessages:939] Status document parsing failed. Nested exception is [[
org.xml.sax.SAXParseException: The reference to entity "Prom" must end with the ';' delimiter.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1427)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.scanAttributeValue(XMLScanner.java:881)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanAttribute(XMLDocumentFragmentScannerImpl.java:1547)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1320)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2756)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:647)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:232)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at weblogic.xml.jaxp.RegistryDocumentBuilder.parse(RegistryDocumentBuilder.java:163)
at com.hyperion.lcm.handler.Task.updateStatusDocument(Task.java:422)
at com.hyperion.lcm.handler.util.Migration._importGroupingUnit(Migration.java:681)
at com.hyperion.lcm.handler.util.Migration.migrate(Migration.java:303)
at com.hyperion.lcm.handler.TaskHandler.processMigrationQueue(TaskHandler.java:609)
at com.hyperion.lcm.handler.TaskHandler.runTasks(TaskHandler.java:420)
at com.hyperion.lcm.handler.TaskHandler.execute(TaskHandler.java:86)
at com.hyperion.lcm.clu.async.AsyncMigrator.run(AsyncMigrator.java:54)
at java.lang.Thread.run(Thread.java:662)

Changes

 Metadata migration using LCM

Cause

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