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Errors When Opening Microsoft Outlook With Smart View Enabled "Array index out of bounds" or "Outlook experienced a serious problem with the 'oracle smart view for office' add-in" (Doc ID 2016907.1)

Last updated on APRIL 17, 2018

Applies to:

Hyperion Essbase - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

After installing Smart View, users are getting errors when opening Microsoft Outlook:

"Array index out of bounds"
"Outlook experienced a serious problem with the 'oracle smart view for office' add-in"



Cause

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