Errors When Opening Microsoft Outlook With Smart View Enabled "Array index out of bounds" or "Outlook experienced a serious problem with the 'oracle smart view for office' add-in" (Doc ID 2016907.1)

Last updated on OCTOBER 05, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

After installing Smart View, users are getting errors when opening Microsoft Outlook:

"Array index out of bounds"
"Outlook experienced a serious problem with the 'oracle smart view for office' add-in"



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms