Financial Close Management (FCM) Service Missing After New Installation/Configuration (Doc ID 2022561.1)

Last updated on MARCH 28, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

You're installing a new EPM instance, and after successfully installing and configuring FCM, no FCM service has been created.

ConfigTool.log shows the following error:

[SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] Failed to execute "C:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9FinancialClose_epmsystem1.exe" /Automatic /Service /RegKey=FinancialClose0 /ServiceName=HyS9FinancialClose_epmsystem1 /Name=Oracle Hyperion Financial Close Management - Java Web Application (epmsystem1) /Desc=Provides access service to Financial Close Manager Java Web Application. /StartClass=weblogic.Server

Cause

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