EssbaseAPI Error: "Network Error: Failed to retrieve host information for [host.domain.com] " (Doc ID 2022607.1)

Last updated on OCTOBER 06, 2016

Applies to:

Hyperion Essbase Integration Services - Version 11.1.2.2.000 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform a drill-through from SmartView, the following error occurs -

Cannot perform cube view operation.null / Cannot perform cube view cube.null

 

As per the Olapisvr.log:

[Thu Jun 18 01:07:06 PM 2015] /IS/Worker/1434643687/Informational/0/Build-EIS11123000B4195
Received client request  Get Drill-Through report

[Thu Jun 18 01:07:07 PM 2015] /IS//0x0/1434643687/Informational/0/Build-EIS11123000B4195
Successfully loaded the OLAP Model 'Real_Imob_Desem_DespInv_15'

[Thu Jun 18 01:07:07 PM 2015] /IS//0x0/1434643687/Error/1042032/Build-EIS11123000B4195
EssbaseAPI: Network Error: Failed to retrieve host information for [xxxxxxxxxxxx.xxxx.xxxxxx.com.]

[Thu Jun 18 01:07:07 PM 2015] /IS//0x0/1434643687/Error/1030818/Build-EIS11123000B4195
EssbaseAPI: Login failed. Please check if server and port are correct. If you received timeout or handshake failure, please check if you tried to connect to secure port without secure keyword or clear port with secure keyword.


Cause

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