Pre-Configuration Step For Foundation Services Fails In EPM System Configurator, "HsJavaService2 Has Stopped Working" Pop-Up Error Also Appears In Windows (Doc ID 2024059.1)

Last updated on OCTOBER 06, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

You're running the EPM System Configurator following an installation of a new EPM environment.  You've selected to configure Foundation Services, but when the configuration completes, the Pre-Configuration step has failed.  Additionally, a Windows process error dialog appears, stating "HsJavaService2 has stopped working".

Cause

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