Pre-Configuration Step For Foundation Services Fails In EPM System Configurator, "HsJavaService2 Has Stopped Working" Pop-Up Error Also Appears In Windows
(Doc ID 2024059.1)
Last updated on NOVEMBER 02, 2022
Applies to:
Hyperion BI+ - Version 11.1.2.4.000 and laterInformation in this document applies to any platform.
Symptoms
You're running the EPM System Configurator following an installation of a new EPM environment. You've selected to configure Foundation Services, but when the configuration completes, the Pre-Configuration step has failed. Additionally, a Windows process error dialog appears, stating "HsJavaService2 has stopped working".
The configtool.log shows this error:
[2015-06-23T10:18:41.160-07:00] [EPMCFG] [TRACE] [EPMCFG-05020] [oracle.EPMCFG] [tid: 18] [ecid: 0000KsXRSDQ5mZ^5xVd9iW1LYPIx000002,0] [SRC_CLASS: com.hyperion.cis.ant.AntEngine] Error: {0}[[
D:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\resources\preconfig\system\commonComponents.xml:547: Execute failed: java.io.IOException: Cannot run program "D:\Oracle\Middleware\EPMSystem11R1\common\VisualCRedistributable\10.0\vcredist_x86.exe" (in directory "D:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\resources\preconfig\system"): CreateProcess error=740, The requested operation requires elevation
Cause
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In this Document
Symptoms |
Cause |
Solution |