OBIEE 11g : Error received during RCU install: RCU-6083:Failed - Check prerequisites requirement for selected component:SOCIALNETWORK

(Doc ID 2030302.1)

Last updated on JULY 10, 2015

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms


During the process of installing Repository Creation Utility (RCU) for OBIEE release 11.1.1.7.0, the following errors are encountered :-

RCU-6083:Failed - Check prerequisites requirement for selected component:SOCIALNETWORK

 

Rcu.log shows:-


2015-07-07 14:55:32.027 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEvaluator::executePrereqTask: Prereq taskId = DISCOVERER
2015-07-07 14:55:32.027 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEvaluator::executePrereqTask: Starting component prereq check
2015-07-07 14:55:32.077 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.task.ActualTask::run: Execution time for Discoverer : 50 milliseconds
2015-07-07 14:55:32.085 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.task.ActualTask::run: Executing Task: Social Schema
2015-07-07 14:55:32.086 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEvaluator::executePrereqTask: Prereq taskId = SOCIALNETWORK
2015-07-07 14:55:32.086 NOTIFICATION rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEvaluator::executePrereqTask: Starting component prereq check
2015-07-07 14:55:34.280 ERROR rcu: oracle.sysman.assistants.rcu.backend.task.PrereqTask::execute: Prereq Evaluation Failed
oracle.sysman.assistants.rcu.backend.validation.PrereqException: RCU-6083:Failed - Check prerequisites requirement for selected component:SOCIALNETWORK
Please refer to RCU log at C:\OBIEE\Download\ofm_rcu_win_11.1.1.7.0_64_disk1_1of1\rcuHome\rcu\log\logdir.2015-07-07_14-43\rcu.log for details.
at oracle.sysman.assistants.rcu.backend.validation.PrereqEvaluator.executePrereqTask(PrereqEvaluator.java:663)
at oracle.sysman.assistants.rcu.backend.task.PrereqTask.execute(PrereqTask.java:68)
at oracle.sysman.assistants.rcu.backend.task.ActualTask.run(TaskRunner.java:306)
at java.lang.Thread.run(Thread.java:662)

2015-07-07 14:55:34.280 ERROR rcu: oracle.sysman.assistants.rcu.backend.task.ActualTask::run: RCU Operation Failed
oracle.sysman.assistants.common.task.TaskExecutionException: RCU-6083:Failed - Check prerequisites requirement for selected component:SOCIALNETWORK
Please refer to RCU log at C:\OBIEE\Download\ofm_rcu_win_11.1.1.7.0_64_disk1_1of1\rcuHome\rcu\log\logdir.2015-07-07_14-43\rcu.log for details.
The database you are connecting to is not a supported version. Provide a database with a version equal to or higher than 11.2.0.2.0 (11gR2). Refer to the SN certification matrix for supported DB versions.
The database you are connecting to is not a supported version. Provide a database with a version equal to or higher than 11.2.0.2.0 (11gR2). Refer to the SN certification matrix for supported DB versions.

at oracle.sysman.assistants.rcu.backend.task.PrereqTask.execute(PrereqTask.java:76)
at oracle.sysman.assistants.rcu.backend.task.ActualTask.run(TaskRunner.java:306)
at java.lang.Thread.run(Thread.java:662)

2015-07-07 14:56:53.316 NOTIFICATION rcu: oracle.sysman.assistants.common.wizard.WizardExt::doCancel: User Canceled the operation
2015-07-07 14:56:53.318 NOTIFICATION rcu: oracle.sysman.assistants.common.wizard.WizardExt::doCancel: User cleanup the tablespaces: true


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms