Unable to Use the 'delete' and '0' Key from Numeric Keypad to Delete or Input Value in Supporting Details When Using Smartview (Doc ID 2032454.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

When trying to input the value '0' in Supporting Details using Smartview for Planning, if the cell is not active (by double clicking it) the value does not change.

The issue also affect the delete key which does not delete the value.

It only happens if using the 'delete' and '0' key from the numeric keypad.

Cause

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