OBIEE 11g: Upgrade from 11.1.1.7 to 11.1.1.9 Returns Error: "INST-07407: Unable to detect machine platform or JVM bits" (Doc ID 2035763.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading a Fusion Middleware Home (FMW) that includes OBIEE and ODI (Java EE install) from 11.1.17 to 11.1.1.9 is returning error "INST-07407".

The java version is jdk1.6.0_45.

The install has been tried using jdk1.7.0_80 and is returning the same error message:

"INST-07407:Unable to detect machine platform or JVM bits."

Cause

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