OBIEE 11g: The Downloading Tab Remains Open after a Document is Downloaded to Excel 2007+ (Doc ID 2037668.1)

Last updated on AUGUST 04, 2015

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.141014 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.141014 and later
Information in this document applies to any platform.

Symptoms

You have installed OBIEE 11.1.1.7.0 and patched it to 11.1.1.7.141014.
You export a report to Excel 2007+.
But after download has completed, the "Downloading..." tab remains open.
You have to close the tab manually.
This happens each time you download the report to Excel 2007+.
It also occurs when you download to Excel 2003.

Cause

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