BI Server Not Starting After Weblogic Password Change (Doc ID 2041899.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.8 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.8 version, Analytics

BI server is not starting after user weblogic password change.

The Admin server is starting but bi server is not.
If you reset the password back, the Admin/BI server comes up.
 

ERROR
-----------------------

Jun 8, 2015 4:58:38 PM oracle.bi.security.provider.wls.authentication.dbms.SQLGroupDatabaseConnectionPool getDataSource
INFO: SQLGroupDatabaseConnectionPool.getDataSource()
Jun 8, 2015 4:58:38 PM oracle.bi.security.provider.wls.authentication.dbms.SQLGroupLoginModule login
WARNING: BISQLGroupsProvider: connection pool not usable.

weblogic.security.SecurityInitializationException: Server installed as Windows NT service with incorrect password for user weblogic; The password may have been changed since the server was installed as a Windows NT Service. Contact the Windows NT system administrator.



STEPS TO REPRODUCE
-------------------------
1. Change windows service account password in domain controller. Password is used to manage OPMN, Nodemager, admin and biserver services.
2. Update weblogic password in the weblogic console.
3. Update boot properties file for adminserver and biservers under MW_HOME\user_project\...
4. Restart services.

5.  Admin server (7001/console) starts with no error but BiServer fails with the above errors.

Rollback:
1. Reset service account with old password.
2. Reset weblogic password with old password in console.
3. Update boot.properties files in adminserver and biserver with old passwd ( password = old password user=weblogic)
4. Restart servicies and everything should work again.



Cause

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