OBIEE 11: Leaving A Browser Windows Open For 10 Minutes In An SSO Environment Fails With 'Javascript Issue With SSO saw.ajax.Connection._handleNotification: h is null' (Doc ID 2044260.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

OBIEE 11.1.1.9.0 environment is configured with an LDAP authenticator and Oracle Access Manager (OAM) Single Sign-On (SSO) and login/authentication works correctly.

However, when following the following scenario, an issue is encountered:

 
What does work in this scenario:

 

1) Instanceconfig.xml ClientSessionExpireMinutes: 210, LogonExpireMinutes: not set
2)  The sso domain the same as the analytics domain
3) same behavior with both IE & Firefox



Cause

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