EPMA Unable to Access EPMA or the Library Job Console, Error "Internal Server Error 500" and "PolicySet Invalid: WSM-02557"

(Doc ID 2052528.1)

Last updated on APRIL 03, 2018

Applies to:

Hyperion Financial Management - Version and later
Hyperion Essbase - Version and later
Hyperion Planning - Version and later
Information in this document applies to any platform.


On a new installation of EPMA, navigating to EPMA or the Library Job Console gives an "Internal Server Error". Clicking on "Show Details" gives an error 500.

The EpmaWebReports0.log has the following error:

####<Aug 27, 2015 5:36:31 PM PDT> <Error> <HTTP> <PDXVHYPDRMDEV> <EpmaWebReports0> <[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <00iVEeAvo^8Fw00Fzzw0w00000k^00001c> <1440722191139> <BEA-101017> <[ServletContext@807766264[app:EPMAWEBTIER module:awb path:/awb spec-version:2.5 version:]] Root cause of ServletException.
oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "&(policysets:global/%)(@appliesTo~="WS-Client()")" is queued for later retrieval.
at oracle.integration.platform.common.InterceptorChainImpl.createPolicyEnforcementException(InterceptorChainImpl.java:306)
at oracle.integration.platform.common.InterceptorChainImpl.processFault(InterceptorChainImpl.java:297)
at oracle.integration.platform.common.mgmt.InterceptorChainManager.processFault(InterceptorChainManager.java:288)


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