Oracle RTD - Response Quote Escaping Issue Clustered Environment (Doc ID 2060188.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Real-Time Decision Server - Version 3.0.0.1.12 to 3.2.0.0.0
Information in this document applies to any platform.

Symptoms

On : 3.0.0.1.12 version, RTD Platform

ACTUAL BEHAVIOR
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Oracle RTD - Response Quote Escaping Issue Clustered Environment

You are currently facing issue with Oracle RTD web service response escaping content in one server and not in another. You have same version of code running in a clustered environment with two servers, DM is running on only one instance and RTD is running on both servers.
 
Response for the server with both RTD & DM servers doesn’t have escaped content, but the server with just the RTD running returns escaped content response.
 
If you look at below samples “ they are escaped with & quot;
 
Server Response that has both DM & RTD :

  
EXPECTED BEHAVIOR
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Response should not be escaped


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, this is unpredictable and incorrect behavior.

Cause

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