OBIEE 11g (11.1.1.9): With Microsoft Active Directory Authentication Provider (Identity Store) Configured, OBIEE Logins Fail With "Unable to find user {0} in identity store" (Doc ID 2062681.1)

Last updated on AUGUST 31, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When configuring Microsoft Active Directory as the Identity Store or Authentication provider, login into OBIEE, fails with the following error:

Unable to login and the bi_server1-diagnostic.log shows the error:

 "Unable to find user {0} in identity store."



The issue can be reproduces with the following steps:
1. Install OBIEE 11.1.1.9.0.
2. Apply the virtualize=true patch. (Patch 20188679)
3. Configure MS AD Provider in WLS, and try to then login to OBIEE.
4. Login fails and review of the bi_server1-diagnostic.log shows the above error.

Cause

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