Balances Sometimes Do Not Display In Summary Reconciliation For Account Reconciliation Manager (ARM) (Doc ID 2068943.1)

Last updated on OCTOBER 28, 2015

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.100 and later
Information in this document applies to any platform.

Symptoms

When you select a reconciliation to view the summary info, sometimes the balances are not displayed on the summary screen.  Issue is seen in both Internet Explorer and Mozilla Firefox.  Sometimes clearing the browser cache helps but not always.

Changes

PSU 11.1.2.4.100 was recently applied to the FCM environment.  Issue did not occur in 11.1.2.4.000.

Cause

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