Using SmartView In Excel, "Import Workspace Document" Shows Blank Window (Doc ID 2069889.1)

Last updated on MARCH 30, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

When importing an Enterprise Performance Management (EPM) Interactive Reporting (IR) document into Excel 2013 (64-bit) using Smart View 11.1.2.5.500, the "Import Workspace Document" displays icon errors ("red cross") on the window.  The next window is blank and does not finish loading.

Cause

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