OBIEE 11g: One User Cannot Login and "An error occurred during authentication" (Doc ID 2071292.1)

Last updated on NOVEMBER 02, 2015

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

A particular user - say, "cbrown" - is unable to login to Analytics, and the following error is thrown in the OBIEE Sign In page:-

Unable to Sign In
An error occurred during authentication.
Try again later or contact your system administrator.

GUIDs were refreshed and the Web Catalog was validated, and the user was able to login successfully for a few days; however, the issue then re-occurred.

Cause

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