Oracle BI HD Mobile App Using Ping One (Ping Identity) SAML 2.0 Single-SignOn (SSO) Fails To Authenticate With Blank Screen

(Doc ID 2071808.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


You have configured Ping Identity - Ping One SAML 2.0 Single Sign-On (SSO) with OBIEE 11g (
Access via desktop browsers to Analytics is working correctly.

However, when you access via the Oracle BI Mobile HD app, it only shows a blank screen and does not authenticate.

You may see the following example:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms