Login to Essbase is Very Slow on the Initial Login (Doc ID 2072194.1)

Last updated on MARCH 11, 2024

Applies to:

Symptoms

On Essbase 11.1.2.4.101 version
Initial login is very slow

Error in essbaseagent.log
[date]Local/ESSBASE0///8940/Info(1042059)
Connected from [::1]
[date]Exception in thread "<ldapServer>" java.lang.OutOfMemoryError: GC overhead limit exceeded
at java.lang.StringBuilder.toString

Detailed Symptoms:

• The initial login to Essbase is very slow.
• It may take a few minutes from MaxL concole, EAS or Excel Addin to connect.
• Users may get the impression that the server is hanging.
• The connection will complete in a few minutes.
• Subsequent connections and requests appear normal (within a few seconds).
• After a period of time of no activities (such as early next morning), the login will be slow again.
• It looks like Essbase V11.1.2.4 needs a few minutes to wake up after a period of idle time.

Cause

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