Switching Dashboards In OBIEE 11g (11.1.1.9.0) Fails To Display | Hangs | Load Until The Original Dashboard Is Rendered (Doc ID 2075808.1)

Last updated on NOVEMBER 09, 2015

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When Using OBIEE 11.1.1.9.0 version, there is an issue with dashboard page / tab switching.

When you navigate from one page to other page, it automatically navigates back to the same page.

For example:

Navigating from page 1 to page 2 works fine.  Navigation back from page 2 to page 1 is hanging.  Using some of the web browser developer tools (F12), the following errors are observed:

obidash.js:1 Uncaught TypeError: Cannot read property 'getAttribute' of nullobidash.getViewController @ obidash.js:1saw.dashboard.pageTabSelectHandlerImpl @ portalscript.js:1saw.dashboard.pageTabSelectHandler @ portalscript.js:1


You may also observe, the message "Processing, please wait..." is displayed when you change pages and the browser hangs unless you then select another dashboard page. If you wait without changing pages then each dashboard is eventually loaded and displayed.
This behavior did not happen on a prior version (11.1.1.6.12)


It is expected to be able to navigate between the dashboard pages without a hang.




Cause

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