Unable to perform FDM and HFM Web components maintenance release upgrade because the selection box is greyed out and the following message displayed: "EPMINS-01103: DCOM default authentication level should be 'Connect' or better" (Doc ID 2079128.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When trying to install maintenance release 11.1.2.3.000 on an existing 11.1.2.1.xxx environment, the FDM and HFM web components are detected as installed but it is not possible to select them.
The component selection box is greyed out.

The following message is displayed for the HFM/FDM web components:
"EPMINS-01103: DCOM default authentication level should be 'Connect' or better"

Cause

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