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OAS/OBIEE 12c/OBIEE 11g: Message "Excel found unreadable content in '.....xlsx'" When Opening an Excel Sheet from within an Email Attachment (Doc ID 2081764.1)

Last updated on JULY 11, 2022

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.

Symptoms

Using an Agent to attach an Excel file to an email. When the end user tries to open the email attachment the following message appears:

'Excel found unreadable content in '.....xlsx'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes.'

If the user clicks 'Yes' the sheet opens but the rows of data are missing from the bottom of the sheet.

This issue occurs when using Excel 2010.

Cause

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In this Document
Symptoms
Cause
Solution
References


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