Some Active Directory LDAP Users Unable To Login To OBIEE (Doc ID 2082863.1)

Last updated on MARCH 09, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.150120 and later
Information in this document applies to any platform.

Symptoms

Some Active Directory users unable to login to OBIEE 

bi_server1.log shows:

 

The users login get stuck while fetching the groups.

####<Oct 14, 2015 2:02:47 PM CDT> <Debug> <SecurityAtn> <admxyd01-vmd1.adm.com> <bi_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0058XKpIUNqALQ1Lzu0FyW0001jc00007V> <1444849367537> <BEA-000000> <LDAP Atn Authenticated User A540953>
####<Oct 14, 2015 2:02:47 PM CDT> <Debug> <SecurityAtn> <admxyd01-vmd1.adm.com> <bi_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0058XKpIUNqALQ1Lzu0FyW0001jc00007V> <1444849367537> <BEA-000000> <List groups that member: A540953 belongs to>
####<Oct 14, 2015 2:02:47 PM CDT> <Debug> <SecurityAtn> <admxyd01-vmd1.adm.com> <bi_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0058XKpIUNqALQ1Lzu0FyW0001jc00007V> <1444849367537> <BEA-000000> <getConnection return conn:LDAPConnection {ldaps://corpdc.na.admworld.com:389 ldapVersion:3 bindDN:"CN=s079032,OU=Service Accounts,OU=Domain Administration,DC=na,DC=admworld,DC=com"}>
####<Oct 14, 2015 2:02:47 PM CDT> <Debug> <SecurityAtn> <admxyd01-vmd1.adm.com> <bi_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0058XKpIUNqALQ1Lzu0FyW0001jc00007V> <1444849367537> <BEA-000000> <getDNForUser search("ou=US,dc=NA,dc=ADMWORLD,dc=COM", "(&(sAMAccountName=A540953)(objectclass=user))", base DN & below)>
####<Oct 14, 2015 2:02:47 PM CDT> <Debug> <SecurityAtn> <admxyd01-vmd1.adm.com> <bi_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0058XKpIUNqALQ1Lzu0FyW0001jc00007V> <1444849367537> <BEA-000000> <DN for user A540953: CN=Lower\, Roger,OU=Users,OU=CORP,OU=Decatur,OU=IL,OU=US,DC=na,DC=admworld,DC=com>

Comment: The login getting stuck when fetching of groups starts.



Cause

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