My Oracle Support Banner

Exalytics and EPM 11.1.2.3.500: Opening Reporting Analysis Link in Financial Reporting Fails with Error "GsmNotFound" (Doc ID 2089578.1)

Last updated on JANUARY 27, 2020

Applies to:

Hyperion BI+ - Version 11.1.2.3.500 and later
Oracle Exalytics Software - Version 1.0.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Unable to open Financial Reporting Reports in EPM 11.1.2.3.500 on an Exalytics T5-8 Solaris 11 OVM server.
When starting the RA Framework service on the server, the following errors are seen in the log:


[2015-11-25T13:28:12.585-05:00] [RaFramework0] [WARNING] [] [oracle.EPMRAF.stdout] [tid: <TID>] [userId: ] [ecid: <ECID>] [APP: RAFRAMEWORK#11.1.2.0] [SRC_CLASS: <SRC_CLASS>] [SRC_METHOD: flush:?] Nov 25 13:28:12.584[[
GsmNotFound
<HOST_IP>.GSMException: GsmNotFound
  at <CLIENT_IP>.GSMFactory.getGSM(Unknown Source)
  at <CLIENT_IP>.(Unknown Source)
  at <CLIENT_IP>.(Unknown Source)
  at <CLIENT_IP>.ClientFactory$ClientFactoryInitializer.connect(Unknown Source)
  at <CLIENT_IP>t.ClientFactory.getClientFactoryConnect(Unknown Source)
  at <CLIENT_IP>.ClientFactory.getDefaultGSM(Unknown Source)
  at <CLIENT_IP>.ClientFactory.connect(Unknown Source)
  at <HOST_IP>.mgmt.logging.ServiceHandler.getBusinessService(Unknown Source)
  at <HOST_IP>.mgmt.logging.ServiceHandler.findService(Unknown Source)
  at <HOST_IP>.mgmt.logging.ServiceHandler.run(Unknown Source)

]]
[2015-11-25T13:29:17.623-05:00] [RaFramework0] [WARNING] [] [oracle.EPMRAF.stdout] [tid: TID] [userId: ] [ecid: <ECID>] [APP: <APP>] [SRC_CLASS: <SRC_CLASS>] [SRC_METHOD: flush:?] GSM at myserver:<PORT> is not up!

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.